{"id":427,"date":"2014-05-15T22:19:02","date_gmt":"2014-05-15T22:19:02","guid":{"rendered":"http:\/\/kkcatering.co.uk\/?page_id=427"},"modified":"2026-09-07T11:32:54","modified_gmt":"2026-09-07T11:32:54","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/tejas.topscripts.in\/kevin\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p><!-- Custom CSS for Accordion Styling --><\/p>\n<style>\n.custom-accordion .panel-heading>p {\n    display: none;\n}\n  .custom-accordion {\n    font-family: inherit;\n    margin-top: 20px;\n  }\n  .custom-accordion .panel {\n    border: none;\n    border-radius: 2px;\n    margin-bottom: 12px !important;\n    box-shadow: none;\n    background: transparent;\n  }\n  .custom-accordion .panel-heading {\n    background-color: #333333 !important;\n    color: #ffffff !important;\n    padding: 14px 20px;\n    border-radius: 2px;\n    border: none;\n  }\n  .custom-accordion .panel-title {\n    font-size: 16px;\n    font-weight: 500;\n    margin: 0;\n  }\n  .custom-accordion .panel-title a {\n    color: #ffffff !important;\n    text-decoration: none !important;\n    display: flex;\n    justify-content: space-between;\n    align-items: center;\n    width: 100%;\n  }\n  \/* Plus\/Minus Toggle Icon *\/\n  .custom-accordion .panel-title a::after {\n    content: \"-\";\n    font-size: 20px;\n    font-weight: 300;\n    line-height: 1;\n  }\n  .custom-accordion .panel-title a.collapsed::after {\n    content: \"+\";\n  }\n  .custom-accordion .panel-collapse {\n    background-color: #fcfbf9;\n    border: 1px solid #e8e5df;\n    border-top: none;\n    border-bottom-left-radius: 4px;\n    border-bottom-right-radius: 4px;\n  }\n  .custom-accordion .panel-body {\n    padding: 24px 20px;\n    color: #333333;\n    font-size: 14px;\n    line-height: 1.6;\n  }\n<\/style>\n<div class=\"row\">\n<div class=\"col-md-4\">\n    <img decoding=\"async\" class=\"img-responsive img-border-left alignnone img-responsive\" src=\"https:\/\/spcdn.shortpixel.ai\/spio\/ret_img,q_cdnize,to_auto,s_webp:avif\/tejas.topscripts.in\/kevin\/wp-content\/uploads\/2013\/12\/FAQ-waitress-300x225.jpg\" alt=\"Image of our fish and chip van on hire at a wedding\" \/>\n  <\/div>\n<div class=\"col-md-8\">\n<p>We all have questions, after all, arranging the food at your event is one of the most important factors and we are here to ensure that you are armed with all the knowledge you require.<\/p>\n<p>Our customer service team has come together to create an FAQ page based on the most popular questions we receive every day.<\/p>\n<p>If we can be of any further assistance please call us on 0844 5561250<\/p>\n<p>Please take a look at the most popular questions you may have<\/p>\n<\/p><\/div>\n<\/div>\n<p><\/p>\n<div class=\"panel-group custom-accordion\" id=\"faqAccordion\" role=\"tablist\" aria-multiselectable=\"true\">\n<p>  <!-- Q1 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingOne\">\n<h4 class=\"panel-title\">\n        <a role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseOne\" aria-expanded=\"false\" aria-controls=\"collapseOne\"><br \/>\n          How do I book?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseOne\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingOne\">\n<div class=\"panel-body\">\n        You can request and fill out a reservation here at <a href=\"https:\/\/tejas.topscripts.in\/kevin\/request-reservation\/\">kkcatering.co.uk\/request-reservation<\/a>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q2 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwo\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwo\" aria-expanded=\"false\" aria-controls=\"collapseTwo\"><br \/>\n          How do I make changes to a booking?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwo\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwo\">\n<div class=\"panel-body\">\n        You can request changes here at <a href=\"https:\/\/tejas.topscripts.in\/kevin\/change-my-booking\/\">kkcatering.co.uk\/change.<\/a><\/p>\n<p>        Any changes need to be made 7 days before your event so we can accommodate.\n      <\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q3 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingThree\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseThree\" aria-expanded=\"false\" aria-controls=\"collapseThree\"><br \/>\n          What deposit do you require?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseThree\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingThree\">\n<div class=\"panel-body\">\n        We require a 25% deposit to secure your booking.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q4 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingFour\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseFour\" aria-expanded=\"false\" aria-controls=\"collapseFour\"><br \/>\n          How long do you cook and serve?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseFour\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingFour\">\n<div class=\"panel-body\">\n<p data-end=\"1061\" data-start=\"993\">Typically 2 hours<\/p>\n<p dir=\"ltr\" data-end=\"1241\" data-start=\"1151\">Extra service: \u00a350 per half hour. For events over 6 hours, contact us for a custom rate.*<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q5 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingFive\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseFive\" aria-expanded=\"false\" aria-controls=\"collapseFive\"><br \/>\n          How quickly can you serve the food? How long will it take to serve 100 guests?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseFive\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingFive\">\n<div class=\"panel-body\">\n        We aim to serve guests quickly, with an average of around 25 guests every 15 minutes. Service times may be a little faster or slower depending on the event, but our focus is always on keeping lines moving and guests happy.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q6 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingSix\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseSix\" aria-expanded=\"false\" aria-controls=\"collapseSix\"><br \/>\n          Can I get a discount if I book more than 1 hot food unit?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseSix\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingSix\">\n<div class=\"panel-body\">\n        Yes, we can take \u00a3100 off your package price\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q7 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingSeven\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseSeven\" aria-expanded=\"false\" aria-controls=\"collapseSeven\"><br \/>\n          Do we need to pre-order options from the menu?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseSeven\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingSeven\">\n<div class=\"panel-body\">\n<div>\n          Only with our Pie and Mash Menu we need pre-orders of the pies 7 days before.<\/p>\n<p>          For all other hot food menus, you <strong>do not need<\/strong> to provide us with any pre-orders, we bring enough of the most popular items so that guests can almost always have their 1st choice from the menu on the day<\/p>\n<p>          If you would like to ensure that this is the case then yes please feel free to send us the amount of each meal you would like to order up to 7 days before the event.<\/p>\n<p>          Alternatively, we can offer our unlimited servings option for just \u00a34.00 per person extra which means we will bring enough to ensure all your guests can have their 1st choice from the menu on the day and eat again if they would like within the 2 hours of service.\n        <\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q8 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingEight\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseEight\" aria-expanded=\"false\" aria-controls=\"collapseEight\"><br \/>\n          How soon should I book?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseEight\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingEight\">\n<div class=\"panel-body\">\n        To avoid disappointment we would advise you to book as soon as possible as availability can be low in the summer months,\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q9 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingNine\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseNine\" aria-expanded=\"false\" aria-controls=\"collapseNine\"><br \/>\n          How long is your quote valid for?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseNine\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingNine\">\n<div class=\"panel-body\">\n        Your quote is based on numerous, varying factors including availability so we cannot put a time limit on your quote. We would advise you to book as soon as possible to get the price you have been quoted.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q10 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTen\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTen\" aria-expanded=\"false\" aria-controls=\"collapseTen\"><br \/>\n          Can you provisionally hold the date?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTen\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTen\">\n<div class=\"panel-body\">\n        Unfortunately, due to high demand, we are unable to provisionally hold any dates until your deposit is paid.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q11 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingEleven\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseEleven\" aria-expanded=\"false\" aria-controls=\"collapseEleven\"><br \/>\n          Can I request which unit I want?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseEleven\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingEleven\">\n<div class=\"panel-body\">\n        We will always endeavor to provide the unit that you request however we cannot guarantee which unit you will receive until closer to the date. We upgrade and expand our fleet throughout the year.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q12 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwelve\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwelve\" aria-expanded=\"false\" aria-controls=\"collapseTwelve\"><br \/>\n          What is the size of the unit?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwelve\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwelve\">\n<div class=\"panel-body\">\n        The size of our units vary from 10ft x 8ft to 18ft x 8.2ft<br \/>\n        Typically we ask that you leave room for a 16ft x 8ft unit, 2 car parking spaces would be ample.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q13 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingThirteen\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseThirteen\" aria-expanded=\"false\" aria-controls=\"collapseThirteen\"><br \/>\n          What space do you require?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseThirteen\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingThirteen\">\n<div class=\"panel-body\">\n        We advise allowing space for one of our largest units 18ft x 8.2ft plus a towing vehicle of 14ft x 8ft. If you are limited on space please let us know before booking so that we can try and allocate you a small unit.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q14 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingFourteen\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseFourteen\" aria-expanded=\"false\" aria-controls=\"collapseFourteen\"><br \/>\n          Do you need access to power?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseFourteen\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingFourteen\">\n<div class=\"panel-body\">\n        For power we simply need access to a regular household 13 amp socket or a 16 amp socket if that is available, we have 50 meters of extension lead if the distance to the nearest supply is an issue.<\/p>\n<p>        If power is not available then we can bring a generator for an additional \u00a3100 which covers the hire of a generator, please just let us know at the time of booking (not applicable for pie and mash and pizza which require a power supply to be provided)<\/p>\n<p>        We recommend providing a mains power source as generators are unstable and may not provide the correct power.\n      <\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q15 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingFifteen\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseFifteen\" aria-expanded=\"false\" aria-controls=\"collapseFifteen\"><br \/>\n          Do you have protection for guests if it rains?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseFifteen\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingFifteen\">\n<div class=\"panel-body\">\n        Our units have wide serving hatches that can provide shelter\/cover for 6-10 guests at a time. We would also try to serve as close to your entrance as possible.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q16 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingSixteen\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseSixteen\" aria-expanded=\"false\" aria-controls=\"collapseSixteen\"><br \/>\n          What type of oil do you use?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseSixteen\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingSixteen\">\n<div class=\"panel-body\">\n        We use vegetable oil\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q17 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingSeventeen\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseSeventeen\" aria-expanded=\"false\" aria-controls=\"collapseSeventeen\"><br \/>\n          Can you cater for Halal?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseSeventeen\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingSeventeen\">\n<div class=\"panel-body\">\n        We can offer a Halal menu; please mention before booking if this is required.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q18 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingEighteen\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseEighteen\" aria-expanded=\"false\" aria-controls=\"collapseEighteen\"><br \/>\n          Can you supply drinks?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseEighteen\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingEighteen\">\n<div class=\"panel-body\">\n        We can offer our hot drinks package which includes tea and coffee for \u00a32.00 per person.<\/p>\n<p>        For cold drinks, we have our old-fashioned fizzy pop package also at \u00a32.00 per person which includes, Lilt, Dandelion Burdock, Cherryade, R whites Lemonade, Fizzy Vimto, and Bottled Water.<\/p>\n<p>        <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-120064 img-responsive\" src=\"https:\/\/tejas.topscripts.in\/kevin\/wp-content\/uploads\/2020\/05\/OldFashionedFizzyPop.png\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/tejas.topscripts.in\/kevin\/wp-content\/uploads\/2020\/05\/OldFashionedFizzyPop.png 300w, https:\/\/tejas.topscripts.in\/kevin\/wp-content\/uploads\/2020\/05\/OldFashionedFizzyPop-272x182.png 272w\" sizes=\"auto, (max-width: 600px) 70vw, 300px\" \/>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q19 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingNineteen\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseNineteen\" aria-expanded=\"false\" aria-controls=\"collapseNineteen\"><br \/>\n          Do you cater to children and provide a discount for child portions?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseNineteen\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingNineteen\">\n<div class=\"panel-body\">\n        We can provide special menu options for children and smaller portions however your quotation is based on a package not a price per head.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q20 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwenty\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwenty\" aria-expanded=\"false\" aria-controls=\"collapseTwenty\"><br \/>\n          Can I confirm numbers closer to the time?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwenty\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwenty\">\n<div class=\"panel-body\">\n        You are welcome to confirm numbers up to 7 working days before your event date.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q21 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwentyOne\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwentyOne\" aria-expanded=\"false\" aria-controls=\"collapseTwentyOne\"><br \/>\n          Can we combine menu choices to be served from the same unit?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwentyOne\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwentyOne\">\n<div class=\"panel-body\">\n        Most of our menu options require special equipment so it is not possible to serve different menu choices from the same unit. Please ask about this further if you have a special requirement.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q22 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwentyTwo\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwentyTwo\" aria-expanded=\"false\" aria-controls=\"collapseTwentyTwo\"><br \/>\n          Is your quote based on a price per head?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwentyTwo\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwentyTwo\">\n<div class=\"panel-body\">\n        Our quote is based on a personal package based on the numbers attending your event.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q23 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwentyThree\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwentyThree\" aria-expanded=\"false\" aria-controls=\"collapseTwentyThree\"><br \/>\n          Can you sell to our guests?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwentyThree\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwentyThree\">\n<div class=\"panel-body\">\n<div>If pre-arranged we can take cash on the day from your guests on your behalf and give you all the takings made on the day to offset the cost of the order you paid for in advance.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q24 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwentyFour\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwentyFour\" aria-expanded=\"false\" aria-controls=\"collapseTwentyFour\"><br \/>\n          Can we taste your food before booking?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwentyFour\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwentyFour\">\n<div class=\"panel-body\">\n        As a mobile catering company, this means we travel up and down the country serving at fabulous weddings, parties, and events, unfortunately, we cannot offer taster sessions due to the nature of our mobile business.<\/p>\n<p>        May we recommend you visit our <a href=\"https:\/\/tejas.topscripts.in\/kevin\/kk-catering-reviews\/\">review pages<\/a> where our reviews are gathered from Google.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q25 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwentyFive\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwentyFive\" aria-expanded=\"false\" aria-controls=\"collapseTwentyFive\"><br \/>\n          Do you offer a sit-down service?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwentyFive\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwentyFive\">\n<div class=\"panel-body\">\n        If your guests collecting food directly from the food unit is not for you (counter service) then we also offer the following service types:<\/p>\n<ul>\n<li><b>Self Serve Buffet (<strong dir=\"ltr\">Self serve buffets are not available for our Carvery, Christmas, Mexican and Greek Menus<\/strong>)<\/b> + \u00a3400<br \/>\n          <em><em>(Guests help themselves to the food kept hot inside your venue)<\/em><\/em>* This charge does not apply to our Pizza Salad Buffet service which is included in your original quote of required.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q26 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwentySix\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwentySix\" aria-expanded=\"false\" aria-controls=\"collapseTwentySix\"><br \/>\n          Can we provide our own waiting staff?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwentySix\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwentySix\">\n<div class=\"panel-body\">\n        You are more than welcome to provide your own waiting staff and our team will be happy to work alongside them to provide an efficient service.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q27 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwentySeven\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwentySeven\" aria-expanded=\"false\" aria-controls=\"collapseTwentySeven\"><br \/>\n          Can my guests go back for seconds?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwentySeven\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwentySeven\">\n<div class=\"panel-body\">\n        We can offer our unlimited servings option for just \u00a34.00 per person extra which means we will bring enough to ensure all your guests can have their 1st choice from the menu on the day and eat again if they would like within the 2 hours of service.<\/p>\n<p>        <em>Unlimited serving is not available for carvery menu or pie and mash<\/em>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q28 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwentyEight\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwentyEight\" aria-expanded=\"false\" aria-controls=\"collapseTwentyEight\"><br \/>\n          What percentage of guests should we cater for?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwentyEight\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwentyEight\">\n<div class=\"panel-body\">\n        In our experience, we would advise you to cater to 95-100% of your guests.<\/p>\n<p>        Read our blog about this popular question &#8211; <a title=\"How Much food should I cater for my evening wedding reception?\" href=\"https:\/\/tejas.topscripts.in\/kevin\/how-much-food-should-i-cater-for-my-evening-wedding-reception\/\">How many of my evening guests should I cater for?<\/a>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q29 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingTwentyNine\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseTwentyNine\" aria-expanded=\"false\" aria-controls=\"collapseTwentyNine\"><br \/>\n          What happens to the food if fewer people attend?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseTwentyNine\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingTwentyNine\">\n<div class=\"panel-body\">\n        As our standard practice, we normally take any unconsumed food with us. However, you may request that we leave all leftover food in take-away packaging for your guests to take home. Additionally, any guests who would like second servings will have the opportunity to enjoy them.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q30 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingThirty\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseThirty\" aria-expanded=\"false\" aria-controls=\"collapseThirty\"><br \/>\n          Do you supply table cloths?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseThirty\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingThirty\">\n<div class=\"panel-body\">\n        We do not hire or supply table cloths\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q31 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingThirtyOne\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseThirtyOne\" aria-expanded=\"false\" aria-controls=\"collapseThirtyOne\"><br \/>\n          Do you supply cutlery and crockery?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseThirtyOne\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingThirtyOne\">\n<div class=\"panel-body\">\n        Included in your quote are high-quality disposable cutlery, serving trays\/boxes, and napkins. If you require silver cutlery and crockery we can hire this at an additional cost of \u00a32.50pp\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q32 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingThirtyTwo\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseThirtyTwo\" aria-expanded=\"false\" aria-controls=\"collapseThirtyTwo\"><br \/>\n          Can we supply our own crockery and cutlery?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseThirtyTwo\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingThirtyTwo\">\n<div class=\"panel-body\">\n        If you would like to provide your own cutlery and crockery you are welcome to do so.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q33 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingThirtyThree\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseThirtyThree\" aria-expanded=\"false\" aria-controls=\"collapseThirtyThree\"><br \/>\n          Do we offer wooden knives and forks?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseThirtyThree\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingThirtyThree\">\n<div class=\"panel-body\">\n        Yes, we offer an upgrade of our plastic knives and forks to wooden for a small amount per person, you can add this one at the time of booking.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q34 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingThirtyFour\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseThirtyFour\" aria-expanded=\"false\" aria-controls=\"collapseThirtyFour\"><br \/>\n          Do you take all the rubbish with you?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseThirtyFour\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingThirtyFour\">\n<div class=\"panel-body\">\n        We bring our own bin bags and black bins however as we are carrying food onboard we ask that there is a waste bin or skip for us to place the bin bags into at the end of service, typically we use 3 bin bags per 100 servings.<\/p>\n<p>        If this is not an option at your venue we charge \u00a370 for waste removal\n      <\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q35 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingThirtyFive\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseThirtyFive\" aria-expanded=\"false\" aria-controls=\"collapseThirtyFive\"><br \/>\n          Can you park on grass?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseThirtyFive\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingThirtyFive\">\n<div class=\"panel-body\">\n        The level hard standing is what we ask for however if the ground is soft it is down to the driver on the day to make a decision based on the surroundings, we simply allow our staff the right to make a request to park on hard standing should they feel the place they are being asked to site is unacceptable due to ground conditions.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q36 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingThirtySix\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseThirtySix\" aria-expanded=\"false\" aria-controls=\"collapseThirtySix\"><br \/>\n          Are you on Social media?<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseThirtySix\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingThirtySix\">\n<div class=\"panel-body\">\n        Yes, <a href=\"\/social\/\">find us on all your favourites here<\/a>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>  <!-- Q37 --><\/p>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\" role=\"tab\" id=\"headingThirtySeven\">\n<h4 class=\"panel-title\">\n        <a class=\"collapsed\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#faqAccordion\" href=\"#collapseThirtySeven\" aria-expanded=\"false\" aria-controls=\"collapseThirtySeven\"><br \/>\n          Student GCSE\/Study Information<br \/>\n        <\/a><br \/>\n      <\/h4>\n<\/p><\/div>\n<div id=\"collapseThirtySeven\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingThirtySeven\">\n<div class=\"panel-body\">\n        Unfortunately, we are unable to provide quotes for your research on hypothetical events. This is due to the fact that we use a system that requires a lot of information about an event before we can provide a quote. Our system takes into account a lot of factors, including event history, previous revenue, marketing structures, etc. We wish you all the very best with your studies.\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We all have questions, after all, arranging the food at your event is one of the most important factors and we are here to ensure that you are armed with all the knowledge you require. Our customer service team has come together to create an FAQ page based on the most popular questions we receive [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-427","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions | KK Catering Support Centre<\/title>\n<meta name=\"description\" content=\"Explore helpful answers on catering services, bookings, menu choices, payments and event planning to make your booking simple and stress-free.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tejas.topscripts.in\/kevin\/frequently-asked-questions\/\" 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