Frequently Asked Questions

You can request and fill out a reservation here at kkcatering.co.uk/request-reservation

You can request changes here at kkcatering.co.uk/change.

Any changes need to be made 7 days before your event so we can accommodate.

We require a 25% deposit to secure your booking.

Typically 2 hours

Extra service: £50 per half hour. For events over 6 hours, contact us for a custom rate.*

We aim to serve guests quickly, with an average of around 25 guests every 15 minutes. Service times may be a little faster or slower depending on the event, but our focus is always on keeping lines moving and guests happy.

Yes, we can take £100 off your package price

To avoid disappointment we would advise you to book as soon as possible as availability can be low in the summer months,

Your quote is based on numerous, varying factors including availability so we cannot put a time limit on your quote. We would advise you to book as soon as possible to get the price you have been quoted.

Unfortunately, due to high demand, we are unable to provisionally hold any dates until your deposit is paid.

We will always endeavor to provide the unit that you request however we cannot guarantee which unit you will receive until closer to the date. We upgrade and expand our fleet throughout the year.

The size of our units vary from 10ft x 8ft to 18ft x 8.2ft
Typically we ask that you leave room for a 16ft x 8ft unit, 2 car parking spaces would be ample.

We advise allowing space for one of our largest units 18ft x 8.2ft plus a towing vehicle of 14ft x 8ft. If you are limited on space please let us know before booking so that we can try and allocate you a small unit.

For power we simply need access to a regular household 13 amp socket or a 16 amp socket if that is available, we have 50 meters of extension lead if the distance to the nearest supply is an issue.

If power is not available then we can bring a generator for an additional £100 which covers the hire of a generator, please just let us know at the time of booking (not applicable for pie and mash and pizza which require a power supply to be provided)

We recommend providing a mains power source as generators are unstable and may not provide the correct power.

Our units have wide serving hatches that can provide shelter/cover for 6-10 guests at a time. We would also try to serve as close to your entrance as possible.

We use vegetable oil

We can offer a Halal menu; please mention before booking if this is required.

We can offer our hot drinks package which includes tea and coffee for £2.00 per person.

For cold drinks, we have our old-fashioned fizzy pop package also at £2.00 per person which includes, Lilt, Dandelion Burdock, Cherryade, R whites Lemonade, Fizzy Vimto, and Bottled Water.

We can provide special menu options for children and smaller portions however your quotation is based on a package not a price per head.

You are welcome to confirm numbers up to 7 working days before your event date.

Most of our menu options require special equipment so it is not possible to serve different menu choices from the same unit. Please ask about this further if you have a special requirement.

Our quote is based on a personal package based on the numbers attending your event.

As a mobile catering company, this means we travel up and down the country serving at fabulous weddings, parties, and events, unfortunately, we cannot offer taster sessions due to the nature of our mobile business.

May we recommend you visit our review pages where our reviews are gathered from Google.

If your guests collecting food directly from the food unit is not for you (counter service) then we also offer the following service types:

• Self Serve Buffet (Self serve buffets are not available for our Carvery, Christmas, Mexican and Greek Menus) + £400
  (Guests help themselves to the food kept hot inside your venue)* This charge does not apply to our Pizza Salad Buffet service which is included in your original quote of required.

You are more than welcome to provide your own waiting staff and our team will be happy to work alongside them to provide an efficient service.

We can offer our unlimited servings option for just £4.00 per person extra which means we will bring enough to ensure all your guests can have their 1st choice from the menu on the day and eat again if they would like within the 2 hours of service.

Unlimited serving is not available for carvery menu or pie and mash

In our experience, we would advise you to cater to 95-100% of your guests.

Read our blog about this popular question – How many of my evening guests should I cater for?

As our standard practice, we normally take any unconsumed food with us. However, you may request that we leave all leftover food in take-away packaging for your guests to take home. Additionally, any guests who would like second servings will have the opportunity to enjoy them.

We do not hire or supply table cloths

Included in your quote are high-quality disposable cutlery, serving trays/boxes, and napkins. If you require silver cutlery and crockery we can hire this at an additional cost of £2.50pp

If you would like to provide your own cutlery and crockery you are welcome to do so.

Yes, we offer an upgrade of our plastic knives and forks to wooden for a small amount per person, you can add this one at the time of booking.

We bring our own bin bags and black bins however as we are carrying food onboard we ask that there is a waste bin or skip for us to place the bin bags into at the end of service, typically we use 3 bin bags per 100 servings.

If this is not an option at your venue we charge £70 for waste removal

The level hard standing is what we ask for however if the ground is soft it is down to the driver on the day to make a decision based on the surroundings, we simply allow our staff the right to make a request to park on hard standing should they feel the place they are being asked to site is unacceptable due to ground conditions.

Yes, find us on all your favourites here

Unfortunately, we are unable to provide quotes for your research on hypothetical events. This is due to the fact that we use a system that requires a lot of information about an event before we can provide a quote. Our system takes into account a lot of factors, including event history, previous revenue, marketing structures, etc. We wish you all the very best with your studies.